The Shaping Healthcare Podcast
Welcome to Shaping Healthcare, a podcast by CitiusTech. Some of the great minds in the world are constantly striving to solve the healthcare industry's greatest challenges with technology, creativity, and agility. With every episode of The Shaping Healthcare Podcast, we will take you deeper into the world of healthcare and life sciences and give you a perspective into what it takes to build a human-first, technologically enabled healthcare world.
Transforming healthcare revenue cycle management with AI-driven intelligent process automation (IPA)
December 13, 2024 • 32 MIN
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Krish Purushothaman, Vice President of Implementation Services at CitiusTech, to discuss how robotic process automation (RPA) and intelligent automation are transforming healthcare revenue cycle management. They explore the necessity of automation in healthcare, key RCM processes benefiting from RPA, and strategies for successful implementation.
Unlocking the future of Denials management: How GenAI is changing the game
December 3, 2024 • 27 MIN
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Dr. Neha Kanwar, Senior Assistant Vice President at Citius Healthcare Consulting, to discuss the critical challenges in healthcare denial management and how GenAI can transform this space. They explore the current state of denial management, the transformative potential of GenAI, and the ethical considerations that accompany these advancements in healthcare.
Omnichannel marketing’s transformative role in the pharmaceutical industry
November 15, 2024 • 18 MIN
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Erin Johnson, Assistant Vice President of Life Sciences at CitiusTech, to discuss the evolution of pharmaceutical marketing from traditional approaches to integrated omnichannel strategies. They explore the impact of emerging technologies, regulatory compliance, and the importance of personalized patient engagement in modern pharmaceutical marketing.
Navigating challenges and driving innovations in the medical device industry
November 4, 2024 • 33 MIN
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Manan Shah, a Senior Healthcare Consultant of Medical Technology at CitiusTech, to explore the transformative impact of emerging technologies on patient care and operational efficiency. They discuss the evolution of medical devices, connected care solutions, cybersecurity challenges, and the role of generative AI in healthcare innovation.
Future-proofing healthcare data privacy and security with HITRUST certification
October 28, 2024 • 26 MIN
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Punam Shejale, CISO and SVP of Risk and Compliance at CitiusTech, to discuss the critical role of HITRUST certification in healthcare. They explore the impact of HITRUST on data protection, privacy, security compliance, and risk management, offering valuable insights for healthcare organizations navigating this complex landscape.
AI-driven low-code platforms for legacy modernization
September 23, 2024 • 48 MIN
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Luis Giraldo, Vice President of Strategic Customers at OutSystems, and Krish Purushothaman, Vice President and Head of Implementation Services at CitiusTech, to discuss how low-code platforms are driving digital transformation in healthcare. They explore the challenges in modernizing legacy systems, the impact of AI on healthcare technology, and strategies for improving patient care through innovative digital solutions.
Navigating the realities of infusing AI in Healthcare apps
September 17, 2024 • 34 MIN
In this episode of The Shaping Healthcare Podcast, host Laurel Rockall is joined by Deepesh Hansrajani, AVP & Principal Architect, MedTech at CitiusTech, to discuss the integration of AI and gen AI into healthcare applications. They explore the current state of AI in healthcare, challenges in implementation, and the potential impact on patient care and operational efficiency.
The new frontier of Healthcare: How AI and analytics are tailoring personalized care journeys
September 3, 2024 • 18 MIN
In this episode of Shaping Healthcare Podcast, host Laurel Rockall is joined by Shobhit Saran, Vice President and Consulting Lead, Payer Market at CitiusTech, to discuss the evolution of personalized care, the impact of precision medicine, and the role of emerging technologies in shaping the future of healthcare. They explore the shift from cohort-based approaches to individualized care strategies and the tangible benefits observed in patient outcomes.
Radiologists and AI: The future avengers of Healthcare
August 28, 2024 • 36 MIN
In this episode of The Shaping Healthcare Podcast, Dr. Vaibhavi Sonetha, a Senior Healthcare Consultant at CitiusTech, explores the exciting collaboration between AI and radiologists. Discover how this partnership is enhancing patient care and shaping the future of Healthcare.
How digital disruption is forcing organizations to reinvent themselves
August 15, 2024 • 19 MIN
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Ravinder Singh, Senior Vice President of Citius Healthcare Consulting, to discuss the critical forces driving digital transformation in healthcare and strategies for organizations to succeed amidst rapid change. They explore the evolving landscape of healthcare technology, key organizational priorities, and approaches for navigating digital innovation.
Adapting to change: Key trends shaping the payer landscape
August 15, 2024 • 27 MIN
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Benjamin Heck, Senior Vice President of Citius Healthcare Consulting, to discuss the critical trends and strategies shaping the payer landscape in today's rapidly evolving Healthcare sector. They explore the impact of digital transformation, the rise of consumerism, the transition to value-based care, and the potential of AI in reshaping payer operations and member experiences.
Cybersecurity in the GenAI Era: How can Healthcare enterprises stay one step ahead?
August 1, 2024 • 41 MIN
In this episode of Shaping Healthcare, host Laurel Rockall is joined by Vipin Varma, Senior Vice President and Head of Cybersecurity Practice at CitiusTech, to discuss the critical strategies and challenges facing Healthcare enterprises in maintaining cybersecurity resilience in the GenAI era. They explore the evolving landscape of Healthcare cybersecurity, the impact of AI on data protection, and strategies for securing interconnected Healthcare systems.
The promise of GenAI in Healthcare: Building trust and delivering value at scale
July 30, 2024 • 26 MIN
In this episode of The Shaping Healthcare Podcast, Dr. William Winkenwerder, Chairman of CitiusTech, and Sridhar Turaga, Senior Vice President, Head of Data and Analytics, CitiusTech, join host Laurel Rockall. They explore the transformative potential of generative AI in Healthcare, strategies for successful implementation, and CitiusTech's approach to leading in this rapidly evolving field.
The Dual Eligible Market: What is to come?
May 10, 2024 • 39 MIN
In this episode of The Shaping Healthcare Podcast, Allison Lee and Brian Dwyer of FluidEdge Consulting, a CitiusTech company, join host Laurel Rockall. Together, they explore the challenges and opportunities posed by the D-SNP market, how health plans can adapt to new CMS policies, and how best to manage a D-SNP program.
Trust is all you need: Building Healthcare GenAI applications on the foundations of quality & trust
March 22, 2024 • 41 MIN
In this episode of The Shaping Healthcare Podcast, Kaushik Raha, PhD and Yogesh Parte, PhD from CitiusTech join host Laurel Rockall. Together, they explore navigating the future, proving the reliability and potential of AI while gaining trust, and how GenAI can drive growth in the healthcare industry.
The Patient Experience: How CitiusTech is Transforming the Patient Journey
February 23, 2024 • 41 MIN
In this episode of The Shaping Healthcare Podcast, Rishi Mathur, VP, Head of Digital Experience Practice at CitiusTech, and Amy Heymans, Strategic Advisor, Experience Design, join host Laurel Rockall. Together, they discover the benefits of taking a human-centric approach to healthcare design, how good design leads to better healthcare solutions, and how this benefits both the patient and healthcare professionals.
Elevating Value-Based Care: The Indispensable Role of Impactful Technologies
February 9, 2024 • 33 MIN
In this episode of The Shaping Healthcare Podcast, Shitang Patel, VP - Health Plans & Consulting at CitiusTech, joins host Laurel Rockall to explore the importance of staying up to date with healthcare professionals on the front lines, the potential of value-based care to curb healthcare expenditure, and the crucial role of technology in driving its success.
Price Transparency: The New Era of Healthcare Access
January 22, 2024 • 33 MIN
In this episode of The Shaping Healthcare Podcast, John Squeo, SVP, Head of Provider and Healthcare Services at CitiusTech, joins host Laurel Rockall to discuss the power of price transparency in creating a more equitable healthcare sector for all.
Cultural Alignment & Star Ratings: Keys to Sustainable Healthcare Success
January 11, 2024 • 30 MIN
In this episode of The Shaping Healthcare Podcast, Randy Strite, Senior Director at FluidEdge Consulting, a CitiusTech company, joins host Laurel Rockall to unpack healthcare performance metrics, specifically star ratings in the context of Medicare Advantage plans.
Balancing Efficiency and Creativity: AI's Influence on Healthcare Product Innovation
January 5, 2024 • 35 MIN
In this episode of The Shaping Healthcare Podcast, Babu Dhandapani, Senior Vice President, Health Plans at CitiusTech, and Vaishali Nambiar, Executive Vice President, MedTech at CitiusTech, join host Laurel Rockall to unpack how Gen AI is transforming the productivity of engineers in the healthcare space and contributing to more creativity and innovation.
Driving Better Development, Delivery & Operational Excellence with DevSecOps by Madhu Madhanan, VP, DevSecOps Practice Lead at CitiusTech
December 15, 2023 • 57 MIN
In this episode of The Shaping Healthcare Podcast, Madhu Madhanan, Vice President, DevSecOps practice lead at CitiusTech, joins us to delve into the impact of AI in the healthcare industry - what exactly DevSecOps is?; why DevSecOps is like a superhero? and how AI is freeing engineers of sluggish documentation processes?
Healthcare for Gen Z: Building the “Netflix of Healthcare”
December 8, 2023 • 42 MIN
In this episode of The Shaping Healthcare Podcast, Gloria Spiritas, Senior Director - Provider Market, CitiusTech, joins host Laurel Rockall to delve into how Gen Z is building the "Netflix of healthcare"; and whether or not healthcare systems are getting better at the digital aspect; and the importance of accessibility and convenience in healthcare for Gen Z.
Redefining the Healthcare Landscape with Dr. Neha Kanwar & John Janney
November 30, 2023 • 45 MIN
In this episode of The Shaping Healthcare Podcast, we’re joined by Dr. Neha Kanwar, AVP at CitiusTech and John Janney SVP at FluidEdge Consulting, a CitiusTech Company to discuss how generative AI is going to impact healthcare, both positively and concernedly.
The Healthcare Data Conundrum
November 9, 2023 • 40 MIN
In this episode of The Shaping Healthcare podcast, host Laurel Rockel is joined by Santosh Patil, SVP and Technology Leader at CitiusTech, to discuss the positive impact of technology on healthcare, including improving patient care, making healthcare professionals more efficient, and addressing challenges associated with AI adoption in the industry.
Unleashing Generative AI's Potential to Humanize Healthcare with Ravinder Singh, SVP of Consulting at CitiusTech
October 19, 2023 • 34 MIN
In this episode of The Shaping Healthcare Podcast, Ravinder Singh, SVP of Consulting at CitiusTech, joins host Laurel Rockall to explore the role of Generative AI in humanizing and improving healthcare, including freeing up healthcare professionals from mundane tasks to giving better choices to patients of taking care of themselves.
Reimagining Healthcare with Generative AI, with Sridhar Turaga, SVP, Head of Data & Analytics Practices at CitiusTech
October 12, 2023 • 25 MIN
In this episode of The Shaping Healthcare podcast, host Laurel Rockel is joined by Sridhar Turaga, Head of Data & Analytics Practices at CitiusTech, to discuss how generative AI is augmenting healthcare treatment, making it more human, and changing the way we think about programming.